Salesforce is the finest Customer Relationship Management (CRM) software available today. It lets you keep a proper track of customer interactions and sales data. However, leveraging this data to gain a competitive edge can be a challenging task.
Artificial Intelligence (AI) has emerged as a powerful tool with the potential to upgrade your business by improving its efficiency, accuracy, and decision-making. Following the trend, Salesforce also introduced AI to transform the user experience and deliver a comprehensive view of visitors, customers, prospects, or subscribers.
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